Unable to Enable/Startup RAS

| Posted by watashii | Filed under BusinessObjects

On a BusinessObjects XIR2 (SP3) Solaris installation, the following effects may be occurring:

  1. The RAS server refuses to startup using ./ccm.sh -start ras or ./startservers commands.
  2. Performing a ./ccm.sh -enable ras will complain that the RAS object does not exist, even though it is listed within ccm.config file.
  3. When the RAS server instance is deleted from the CMC, restarting all the servers and performing ./ccm.sh -enable all or ./ccm.sh -display, the RAS entry does not show up at all.
  4. When the RAS server instance is deleted and added using the ./serverconfig.sh tool, the RAS entry does not show up at all in CMC, ./ccm.sh -enable all or ./ccm.sh -display.
  5. When the ./ccm.sh -start ras does performs successfully, related serverpid’s are created, RAS processes are running, but RAS entry does not show up in ./ccm.sh -display or CMC, and the RAS server’s tcp ports are not opened at all.

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Read more | Comments (0) | March 27th, 2010

BusinessObjects – Delete Universes in CMC

| Posted by watashii | Filed under BusinessObjects, Software

When deleting Universes in the Administrator Central Management Console (CMC), under a BOXIR2 Unix installation, i got the following error:

Error. Unable to reconnect to the CMS XXX:6400. The session has been logged off or has expired.

The solution is to make sure the timezone environment variable is set under the user’s Unix profile (the user which installed BO).

vi /opt/bo/.profile

Add the following example timezone and source the profile.

TZ=Australia/NSW export TZ
source /opt/bo/.profile

Then restart the BO servers.

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Read more | Comments (2) | October 1st, 2008